Winter in Mendoza, some of the big trees are starting to bud, I used my little Panasonic Lumix at 28mm, the small distortion enhance the beauty of these trees. |
Monday September first, started the day early, I had 3
important items on my list for that day, a lot of walking to do.
Before leaving the house I decided to go on line and chat
with a rep. from Direct TV in Buenos Aires where all the decision are made. I
found out that my contract from Mendoza was never entered, meaning that I
wasn’t in the system, I couldn’t believe, I paid for the installation more than 2 weeks ago, I had a contract with me to prove it, but my Rep. Cristian Sanchez
didn’t entered the contract in the system, I have been walking to the Mendoza
Main office every week to get an answer, and they lied to me every time saying
that everything was fine and that I will get it in few days. I was so mad, my
blood was boiling inside me. I stop the chat, copy it and put it in my tablet
to bring with me to the Mendoza Direct TV Main office.
I got to the office with the intention to get an answer of
what was going on, ready to cancel!
I walked directly into the reps office, only one rep. was
there Jessica, a very nice girl, I explained the problem and showed her the
chat copy on my tablet, she got on the phone right away with Mr. Sanchez my
rep.“I won’t tell you what I think about him it will be way too long”, after
speaking with him, she sent me to another customer service rep. to reenter my
contract in the system, before leaving I advised them that if the service
wasn’t installed by the end of the week, I was going to cancel and go with
their competitor, not that I really want to do that, but I had to put pressure
on them.
2 days later we got the service installed, and the two
technicians that did the installations were fantastic, amazing work.
TV Direct Buenos Aires Customer Care called me after the
work was done to ask me my opinion on their services, I told him everything,
and he said that if I need anything to call Buenos Aires Directly.
I spent too much time with Direct TV that morning, and didn’t get a lot
of time left to get to my other 2 meetings, luckily the next stop was almost
next door, Personal my cell phone provider.
What a neat office, it’s almost like walking into a spa or a
five start hotel, one of the girl at the entrance took my name interred it in
her tablet, with few notes about my problems, I wanted to know why my account
wasn’t under my name and why the minutes that I was buying seems to disappeared
really fast. After I gave her the info she sent me to the back of that huge
office to wait, amazing space, spacious with big sofa, relaxing
music all in the shades of beige, a real spa atmosphere, not even five minutes
later a young girl came and called me, another relaxing experience, she told me
that the name on the account was only a front person, an Argentine citizen, the reason
for this gamic is to let people like me used the system without any resident
visa, that’s why I was able to open my account only using my cell number, put
money on my virtual card at the corner
store, and buy packages for 7 to 30 days on line. For the minutes she told me that I was
buying the wrong package, and showed the one to buy. I was in and out in about
20 minutes.
It was getting late around noon, in Mendoza most of the
businesses close early afternoon for the siesta, I had no time to spare, and
began to walk to my next stop to our alarm system provider ADT, a lot farther
away than I expected, It took me an hour to get there and they were close. I
was getting very tired, and disappointed, I had no choice to come back the
following day.
Tuesday morning I got up early, and on my way to ADT, got to
the office, meet with a customer care rep. asked her to change the name on our
contract as it was on our past management co. and needed to be transferred to
our name and asked to send a technician to check the system and show us how to
use it properly, I started the alarm twice the past few weeks not sure why,
it’s very load and stressful.
Again a great experience, even if it wasn’t possible to
change the name as we are not resident, we can look for a front person later
on, she added our name into the system, and was able to request a technician to
come to our place.
Coming back from ADT I decided to stop by a locksmith store
we got the name from a friend, spoke with the son owner and arrange to have our
lock change the following day.
Wednesday I was up early again as Direct TV were schedule to
do installation early morning, they were on time, took about 3 hours, they had
to get on the roof and drill holes into the house to pass the cable.
When they left we had just enough time to clean and have
lunch before the locksmith showed up, again did a great job, clean again, and
when to Leon like every night for a beer before diner.
We got into the habit of going to Leon around 6:30 for a
beer, cost for a liter with peanuts and tip is 40 pesos, about $4.00 USD, we
normally stay there till 8pm and cross the street to Trovato a butcher shop and
wine producer, who sell their wine almost at cost at their shop, a great
Reserve 2011 Malbec cost 28 pesos, yeap under $3.00USD, and great Chenin Blanc
for 13 pesos for a 700ml, we normally buy 2 white and one red. From Leon to
Trovato we spend less than 10USD. We decided to reduce our visit to these two
establishments to 2 to 3 times a week, and it’s not a money problem!!!
Thursday I had a lunch meeting with our friend Craig and one
of his friend Carlos DiStephano a filmmaker and actor. We got together to chat about
Mendoza art and photography contacts. Carlos is an amazing guy, very
interesting and very resourceful, he came prepared and gave me a lot of info and
names, it was a relaxing lunch even if it was all in Spanish!
Thursday night we had a meeting with our complex manager to
introduce ourselves and pay our condo fee, it cost 275pesos per month, at that
cost we paid for 4 months. The manager Maria Jesus, told us that they will
organized events in our common area, mostly Asado a barbecue techniques and a
way to socialized in Argentina and other South America country.
This is our Complex front view |
Opening this door and voila, great use of the space, very private. |
This is our common area, it's huge and the Asado BBQ is double, perfect for big event, we need that space as we are 17 units in this complex |
Our view, not the best but I love it, the side street is our street Paso de Los Andes |
I took that shot on our street Paso de Los Andes, I couldn't resist I had to modified it, love the colors. |
Friday I had a lot of shopping to do as we had company
coming for diner, our first diner with friends in our house since we are back.
It was great and relaxing way to end the week.
This is a view of the Main street Juan B. Gusto a 2 blocks for our place, the add this bike path few years back and goes all over the city. |
Saturday I went to Green Mendoza at San Martin Park, an
event that it’s all about food, green and organic, with a lot of producers, and
shops, music and cooking classes, very interesting event.
Cooking class in front of the lake, Green Mendoza event |
Food fare Green Mendoza |
Food Fare Green Mendoza |
Food fare Green Mendoza |
Food fare Green Mendoza, I bough some and they were fantastic, fresh organic pistachio, 50 pesos a bag. |
A lot of people at the Green Mendoza event. |
Winter in Mendoza |
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